The use of virtual communication is to exchange information and ideas with distant clients and colleagues. They can take many forms, ranging from email to instant messaging. Nowadays, more and more people work from home and these methods of communication have become essential for work-from-home employees to keep their productivity up. However, these tools bring unique challenges that can result in miscommunications. The good thing is that you can improve your skills in virtual communication by implementing techniques like setting clear expectations, using the appropriate tools, and arranging regular updates.
Facilitates Open Communication
Although physical interactions usually offer a wide array of non-verbal cues, they aren’t always easy to convey via virtual communications. For example, it can be difficult to tell if someone is bored or not interested in attending a meeting. You might also not be able to discern someone’s tone or intent even if you can’t hear their voice on a phone call.
Encourages Flexibility
Virtual communication offers a degree of flexibility that can help individuals better manage their time and complete their work on time. It also lets businesses gain access to talent from all over the world, increasing productivity.
Make sure there’s a record of the conversation: Communication via virtual channels generally leaves a trail regardless of whether it’s through video call, email, or chat messages. This can help prevent the possibility of miscommunication and ensure that all parties have a precise understanding of the conversation. Furthermore, it allows you to track progress and highlight areas that require improvement.
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